Welcome to Lunaris MU. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our game server. Please read this policy carefully.
Information We Collect
When you register an account or use our services, we may collect the following types of information:
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Account Information: Username, email address, and encrypted password. This information is required to create and maintain your game account.
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Game Data: Character names, levels, stats, items, guild membership, and in-game activity. This data is essential for gameplay functionality.
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Technical Data: IP address, browser type, operating system, and connection timestamps. Used for security, troubleshooting, and abuse prevention.
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Donation Records: Transaction IDs, donation amounts, and dates. We do NOT store your full credit card or PayPal credentials — all payments are processed securely through PayPal.
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Communications: Messages sent to our staff team via Discord or support channels for the purpose of assistance and issue resolution.
How We Use Your Information
We use the collected information for the following purposes:
- To create, maintain, and secure your game account
- To provide gameplay services, including character management and in-game features
- To process donations and deliver purchased credits or items
- To enforce server rules, detect cheating, and prevent abuse
- To communicate with you regarding account issues, server updates, or support requests
- To improve our website and server performance
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Keep you logged into your account during your session
- Remember your language and display preferences
- Analyze website traffic (anonymous, aggregated data only)
You can disable cookies in your browser settings, but this may affect certain website features.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may only disclose information:
- If required by law or to comply with legal processes
- To protect the rights, property, or safety of Lunaris MU, our players, or the public
- To enforce our Terms of Service and investigate potential violations
Data Security
We implement security measures to protect your personal information:
- Passwords are encrypted using industry-standard hashing algorithms
- Payments are processed through PayPal's secure gateway — we never see or store your payment credentials
- Our server infrastructure is protected against unauthorized access
However, no method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your Rights
You have the right to:
- View the information we hold about your account (available in your User CP)
- Update or correct your account information, including email address
- Request deletion of your account and associated data (contact a staff member)
- Opt out of non-essential communications
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after any changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Get in Touch
Our staff team is available via Discord for privacy-related inquiries.
Contact Us on Discord

